Health insurance can feel like a maze. Plans, deadlines, paperwork and phone calls all seem to land at once, and it's hard to know who to trust. That's why it helps to know the people on your side. In this video, Stephanie Logan, office manager at 316 Health Insurance in Wichita, KS, introduces herself and explains how she helps keep things running for clients.
Stephanie leads the operations team at 316 Health Insurance. She describes her job as covering “a little bit of everything.” She is the go-to person who keeps things running smoothly behind the scenes, so clients get answers and the team can focus on helping people.
Stephanie says her work centers on three core values: trust, situational awareness, and always doing right by the client. Those values matter in a system that is confusing for most people. When you're comparing options or dealing with a problem, you want a team that pays attention and puts you first.
Some insurance problems can't wait. Stephanie's role includes resolving urgent policy issues by calling the marketplace or providers directly. Many people dread those calls. They can be confusing and frustrating if you don't know whom to ask or what to say.
When the team is tied up, Stephanie also jumps on the phones herself. That means a real person is working to make sure your call gets handled.
Stephanie works closely with Jason, the owner of 316 Health Insurance, so communication flows well between leadership and the rest of the team. Good communication inside the office is part of how clients get consistent, clear help on the outside.
Stephanie says that, most importantly, she is here to support and develop the staff. The goal is for each person to feel confident, capable and empowered to grow in their role. A confident team is better able to walk you through hard decisions.
316 Health Insurance helps people in Wichita, KS and Tulsa, OK with Medicare, ACA / Marketplace coverage, individual and family health insurance, small group health insurance, self-employed health insurance, and COBRA and turning 26. Each of these has its own rules, and the details are easy to get wrong on your own.
Whether you're a family, a small business owner, or someone approaching Medicare, you don't have to figure it out alone. Watch the video to meet Stephanie, then reach out through our contact page or call (316) 282-3440 to ask a question or request a quote.
Stephanie Logan leads the operations team at 316 Health Insurance. Her work includes answering phones when the team is busy, resolving urgent policy issues, and keeping the office running smoothly. She also works with the owner, Jason, so leadership and staff stay in sync.
At 316 Health Insurance, Stephanie Logan handles urgent policy issues by calling the marketplace or providers directly. Having someone who knows whom to contact can take a lot of the confusion out of a stressful situation.
316 Health Insurance acts as a guide for Medicare, ACA / Marketplace, individual and family, small group, self-employed, and COBRA and turning 26 coverage. The team works from three values: trust, situational awareness, and doing right by the client. Clients in Wichita, KS and Tulsa, OK can get help from real people.
Visit /contact to ask a question or request a quote, or call (316) 282-3440. Tell the team what kind of coverage you need, and they will help you with the next steps.
Hi, I'm Stephanie Logan, the office manager at 316 Health Insurance. In my role, I lead our operations team with a focus on our core values, trust, situational awareness, and always doing right by the client. My job covers a little bit of everything, whether it's jumping on the phones when the team's tied up, resolving urgent policy issues by calling the marketplace or providers, or simply being the go-to person who keeps things running smoothly behind the scenes. I also work closely with Jason, our owner, to make sure communication flows well between leadership and the rest of the team.
Most importantly, I'm here to support and develop our staff so they feel confident, capable, and empowered to grow in their roles.
Talk to a real person.